Spotify lyrics not showing

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Spotify have added lyrics display on screen which supposedly have been rolled out globally. We found that it seemed to work on some of our devices by not others. Having logged out/in on different devices we confirmed it was an account rather than a device of app problem. There are suggestions online about needing to create a new account or reinstall the app but this is an unhelpful red herring. The solution is to email spotify support and to ask them to fix it. They need to do something their side that resolves the account setup which takes a few days. We had the problem on a family account, the main account was fine but one of our other accounts refused to show lyrics. A quick email to support@spotify.com followed by some clarification had it sorted in a couple of days.

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